Privacy Policy

1. Introduction

curatiixxs ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or otherwise interact with us.

This policy applies to all visitors, users, and clients of curatiixxs services and complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable data protection regulations.

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out contact forms on our website (name, email address, phone number, message content)
• Request information about our services
• Enter into service agreements with us (business information, project requirements)
• Communicate with us via email or phone
• Subscribe to our newsletter or updates (if applicable)

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information through cookies and similar technologies:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Device information and operating system

For more information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our recommendation system services
• Communication: To respond to your inquiries, send service-related information, and provide customer support
• Project Management: To manage our business relationship if you become a client
• Website Improvement: To analyze how visitors use our website and improve user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To maintain our records and conduct internal business administration

We process your personal data based on the following legal grounds: consent, contractual necessity, legitimate business interests, and legal obligations.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (such as web hosting providers, email service providers, or analytics services)
• Legal Requirements: We may disclose your information when required by law, regulation, or legal process, or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction

All third-party service providers are contractually required to maintain the confidentiality and security of your personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure and access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Incident response procedures

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but remain committed to maintaining industry-standard protections.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Contact form inquiries: 2 years from the date of submission
• Client project information: 7 years after project completion for business and legal purposes
• Website analytics data: 26 months
• Marketing communications: Until you unsubscribe or request deletion

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention and disposal procedures.

7. Your Rights

Under Malaysian data protection law and applicable regulations, you have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you
• Correction: The right to request correction of inaccurate or incomplete personal information
• Deletion: The right to request deletion of your personal information under certain circumstances
• Data Portability: The right to receive your personal information in a structured, commonly used format
• Objection: The right to object to processing of your personal information for direct marketing purposes
• Withdrawal of Consent: The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

You also have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe we have not complied with applicable data protection laws.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website usage. These technologies help us:

• Remember your preferences and settings
• Understand how visitors interact with our website
• Improve website functionality and performance
• Analyze website traffic and usage patterns

You can control cookie settings through your browser preferences. For detailed information about the types of cookies we use and how to manage them, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you through prominent notice on our website
• For significant changes, send email notification to registered users

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: